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Hotels & Accommodation

Pool care that always lives up to the photos.

We look after the water, plant and presentation, so your pool is guest-ready every day, whether you’re fully booked or quiet midweek.

Your guests notice the pool long before your staff do.

Full weekends, shifting occupancy and a review site that never closes.

Guests notice the pool before almost anything else. A slight green tinge, leaves floating in the corner or a closed sign on a sold-out weekend can colour their whole stay, and it rarely stays between them and reception. It ends up in a review, often with a photo, where future guests will keep finding it for years.
What makes it worse is that most pool servicing runs on a fixed schedule that has nothing to do with your bookings. Visits land on quiet weekdays and miss the busy weekends, so problems get fixed after a guest has already seen them. In between, your front desk and maintenance staff end up testing water and skimming leaves on top of everything else.
Delivering a five-star experience means getting every detail right, and the pool is one of the details guests notice most. You shouldn’t have to keep checking on it yourself between check-ins and check-outs. That’s a job for people who look after pools all day, every day.

Everything your pool and plant rooms need

Plant management
Pumps, filters and dosing systems checked and maintained to extend their life, with upgrades planned well before they’re urgent.
Water testing and balancing
Regular readings and chemical adjustments, so the water is right whenever it’s used.
Heating and cooling
Heat pumps serviced and repaired, so the water stays at the temperature people expect.
Cleaning
Surfaces, walls and floors kept to the standard people notice the moment they arrive.
Leak detection
Our divers find leaks underwater, so you’re not draining the pool just to work out where the water’s going.
Repairs and plumbing
Handled by trade-qualified technicians, licensed plumbers and a confined-space-trained crew, not logged and left for next time.
Tiling and waterproofing
Cracked tiles and failing waterproofing fixed before they become a safety hazard or a bigger leak.
Compliance & reporting
Every visit documented, in a form you can hand to an auditor, council, committee or board.
Urgent response
24/7 on-call on 1300 147 665. When something goes wrong, we move at the speed that word deserves.

Set-and-forget pool care that makes the pool a highlight of the stay.

Flowgistics is Melbourne & Regional Victoria’s go-to team for hotel and accommodation pool care.

Your pool is on show every hour of the day, and we service it like a guest is always watching. The guest experience, your reviews and the photos people share all depend on a pool that looks right and is safe to swim in, and that starts with servicing that keeps up with your bookings.
Our trade-qualified technicians care about how your pool looks as much as how the water tests. We plan servicing around your occupancy, stepping up for peak periods and events, and keep an eye on things between visits so problems are caught before a guest ever sees them. You’ll see the same face on site each visit, with testing, cleaning, system checks and repairs all taken care of. Every visit comes with a clear report, and if something goes wrong at 9pm on a Saturday, our 24/7 on-call line means you’re not waiting until Monday.

“…the changeover was seamless. We were never without a pool, and the first service report landed before I’d even asked for it.”
Katherine Moore
Hotel Manager

Keep your pools sparkling clean and functional all year round.

Make an enquiry

Tell us a bit about your site and we’ll take it from there.

Get your costings and plan

We’ll complete a proper assessment and provide clear pricing with no surprises.

Set it, forget it

Ongoing care, quietly handled on autopilot, for good.

All your questions answered.

Can you service the pool without disturbing guests?
Yes. We schedule visits around your occupancy and guest traffic, so the work happens at quiet times and the pool stays guest-ready.
Can you step up servicing for busy periods or events?
Yes. We plan around your bookings and add extra attention for peak weekends, holidays and events, so the pool looks its best when the most people see it.
Do you look after presentation as well as water quality?
Yes. Clean surfaces, clear water, and tiles and surrounds in good repair are all part of the job, because guests judge the pool by how it looks before they ever test the water.
Do you service heated pools?
Yes. We service and repair heat pumps, so the pool stays at a comfortable temperature for guests year-round.
What if something goes wrong right before a busy weekend?
When something can’t wait, we’re onto it fast, so it’s sorted before it turns into a complaint or a review.
Can you look after pools across multiple properties?
Yes. If you run more than one property, we can service them all to the same standard, with consistent reporting across the group.

Your pool’s future just got a lot less murky.

Make an enquiry today and get all your questions and hesitations answered, without the pressure.